Delete Account
Required for App Store / Play Console · Last updated: 30 July 2026
You can request deletion of your Volt Lane account and associated personal data. Guest-only local saves can be cleared by uninstalling the app or clearing site data in the browser.
What gets deleted
- Account profile linked to Google / Apple / email (Firebase Auth user)
- Cloud progress, scores tied to your account, referral codes you own
- Email opt-in records and stored support identifiers where applicable
What may remain
- Purchase records retained as required by tax / accounting law (without unnecessary personal detail)
- Aggregated analytics that cannot identify you
- Security / audit logs for a limited period
How to request deletion
- Email support@voltlane.app from the email on your account (or include your sign-in email / player id).
- Use subject line: Delete Volt Lane account.
- We will verify ownership and delete within 30 days (usually faster).
In a future app update, Settings will include an in-app Delete account button that performs the same request.
After deletion
You will lose cloud progress and entitlements tied to the account. Store refunds (if any) remain subject to Apple / Google / payment-provider policies.